The NEW Elestrals Play Network is right around the corner!

Hello to our Retail Partners,

We’re here with an important update on our Play Network. Starting Monday March 2nd, we’re transitioning to a new Elestrals-hosted Play Network along with a dedicated Partner Portal! 

The Partner Portal will be where you configure your store’s information, delegate tournament organizers, and create your events. The Play Network will be used for actually running your store’s events. These pages will link closely together to create a streamlined process for hosting and managing your tournaments. 

Key Transition Details:

• The new Partner Portal is active and your prior events have been migrated over to https://partner.elestrals.com. You’re welcome to log in and take a look to make sure all of the information is accurate. New event creation won’t be allowed on this page until March 2nd, but everything else should be good to go.

• Caster coin and other point balances have transferred over from the prior system. Everything should be accounted for and your players have not lost out on anything.

• Support for any new Play Network questions is available and should go to lgs@elestrals.com.

All of your prior account data and information has been migrated and the URL will remain the same. On the date of the cutover, you’ll go to https://play.elestrals.com/ as normal and you’ll be automatically re-directed to the new page. 

The new pages were built to closely resemble the prior UI you’re used to for a smooth transition. We’ve also attached some short training videos to provide a walkthrough of what the day-to-day will look like. 
https://www.youtube.com/watch?v=ThgPxyUHQ74
https://www.youtube.com/watch?v=hJGUhf3M2_I

If you have any questions, don’t be afraid to reach out!

Thank you!

The Elestrals Team